Customer Service and Satisfaction is a top priority at The Bankers Guarantee Title and Trust Company. To inquire about an existing mortgage loan, please call one of our Customer Service Representatives at:
330-867-1600 or Toll Free 800-474-4379
Hours of Operation:
Monday-Friday 7:30am - 4:30pm EST
If for any reason, you are not satisfied with our service, please ask to speak to our Operations Manager at ext. 1603 or contact directly at 330-867-1603.
Our Customer Service Team can resolve most issues quickly.
For written communication:
The Bankers Guarantee Title & Trust Company
Attention: Customer Service Department
1113 Medina Road, Suite # 400
Medina, Ohio 44256
We are here to serve you. The sooner we are aware there
is a problem, the sooner we can work toward a solution.
Someone will contact you within three days to confirm
receipt of your inquiry, with a goal of resolution within 15 days.